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FAQs

Frequently asked questions

Plans, data sources, update frequency and request limits - everything you need to know about the CurrencyFreaks API.

Plans & billing

Can I upgrade or downgrade my plan at any time?

Yes. You can upgrade or downgrade any time from our billing dashboard.

Do you have a free plan?

Yes. Our free plan offers you 1000 requests per month. It has certain feature limitations compared to our paid plan as mentioned on our pricing page.

Which payment methods do you accept?

We accept all type of Credit / Debit Cards and PayPal. We use Fastspring and Paddle for payment processing.

Are you GDPR compliant?

Yes. We are GDPR compliant and provide DPA to companies who require it.

Data & updates

Where is the information sourced from?

We source our information from various Forex Exchanges and Banks in real time.

How often is the data updated?

It depends on your plan. Free plan data refreshes once every 24 hours, while paid plans update as often as every 60 seconds on the Professional and Enterprise tiers.

How often does data get updated within the Free plan?

Under the free plan, data is refreshed every 24 hours, with updates occurring precisely at 12:00 AM UTC.

How far back can I access the historical data?

Historical data can be accessed from 1984-11-28 which varies on Historical Data Limits from which date each currency is available.

Requests & limits

What happens if I exceed my limit?

For paid plans, we'll notify you through email when you consume 80%, 90% and 100% of your requests. After that, we'll serve you additional 10% based on your plan limits. If you don't upgrade during this time, we'll stop serving you until the next billing cycle. For free plans, we'll notify you once when you reach 100% of your free limit and stop serving you afterwards.

Can I request exchange rates for a specific time-frame?

Yes. Our fluctuation end-points let you search for currency data for any specified time period.

Can I change the source currency?

You can change the source currency only in our paid plans.

Can I change the number of output currencies?

Yes. You can add as many output currencies as you like by entering the required 3-letter currency code.

Still have questions? Contact our team